What you can list

Every piece must be yours to lend or sell, authentic, accurately described, and clean. A listing goes live as soon as you publish it, without a review first, and you are responsible for what you list.

Not permitted at all

• Electronics, other than cameras
• Services, digital goods and gift cards
• Food, drink and supplements
• Animals, and parts of protected or endangered species, including ivory, sea-turtle shell, coral and protected feathers
• Real estate and vehicles
• Weapons of any kind, including decorative, costume and replica
• Aerosols, flammables, drugs, alcohol, medical devices and recalled products
• Anything with visible bodily fluid on it

This list is not exhaustive. Jelly may remove any listing that creates a legal, safety or hygiene risk, whether or not it appears here.

Not permitted as rentals

For hygiene: underwear, hosiery, bras, wigs, and jewelry worn in a piercing. Some of these can be sold; none can be rented. Swimwear can be both.

Listed only with disclosure

• Real fur and exotic skins must be identified as such, and the animal named.
• Fine jewelry must state its materials: the metal, the stones, and whether the stones are natural or created. Do not describe a piece as gold, silver or platinum unless it is solid at the stated fineness.
• Children's sleepwear must meet the applicable US flammability standards, and children's outerwear must not have drawstrings at the neck or hood. Infant sleep products, car seats, carriers and strollers are not listable at all.
• Alterations and repairs (resizing, re-dyeing, replaced hardware, a mended seam) all go in the description. An undisclosed alteration is grounds for a full refund to the renter.
• A missing care or fibre label: say so, and describe the fabric as accurately as you can.

Photographs

Shop, model and press photos of the piece are fine on a listing. Renters like to see a piece on a model, and a professional photo shows the details. Add at least one photo of the piece on you or a friend next to them: the piece on a real body is the photo renters decide on. Jelly asks for it and does not check it, and nothing is refused for being a shop photo.

A photo comes down when whoever holds the rights to it complains. If the shop, the photographer or another member tells Jelly a photo is theirs and they did not agree to it, it comes off the listing. See Intellectual property.

Naming the brand accurately is always fine. So is pasting a retail link into the wizard to fill in the brand, the name, the description and the replacement value. See Adding a piece to your closet.

A Jelly board's cover follows the same rule. Inspiration photos on a Request can come from anywhere: a Request is you describing what you are after, not you offering a piece.

If you believe a listing is using your photographs, report it. See Community guidelines.

Authenticity

Every piece on Jelly must be real. Counterfeits, replicas and dupes are not permitted, whether or not the listing admits it. Naming a piece as "inspired by" or "in the style of" a brand does not make it listable.

If Jelly asks for proof of authenticity, you have to provide it. Where a piece is confirmed counterfeit:

1. the renter or buyer is refunded in full;
2. the lender earns nothing on it;
3. the listing comes down, and the account moves along the enforcement ladder in the Community guidelines: a warning, then restricted listing privileges, then closure. Listing counterfeits at volume closes an account immediately.

Unbranded is the honest answer where no brand made a piece. It is a choice in the wizard beside the brand list, and an Unbranded piece may not name a brand as its inspiration anywhere in the listing. Describe the cut or the era instead. "1990s slip dress" is fine.

If you think a piece is not authentic, report the listing. Reports are confidential.

The whole rule, with the enforcement ladder and what a confirmed counterfeit means for your money, is in Counterfeits, replicas and dupes.

Describing a piece honestly

Photograph the flaws and write them down. A mark in a photograph is a description; the same mark found by a renter is a report, and a report is decided against what the listing said. See Adding a piece to your closet.

If a listing breaks this

Jelly can ask you for documentation on any listed piece at any time (proof of purchase, proof of authenticity, what a piece is actually made of) and can pause or remove it while that is outstanding.

Not knowing does not undo any of it. A piece that turns out to be prohibited, recalled, counterfeit or restricted is removed, the renter or buyer is refunded, and the account moves along the ladder in the Community guidelines, the same one that runs for anything else. A removed piece cannot be listed again.

If you are not sure whether something can go up, ask before you list it rather than listing it and waiting to find out. info@onjelly.com.